Refund Policy

0utcome:

Students are duly advised on withdrawal and refund matters, and the refund is promptly executed according to the contractual agreement, where applicable.
United Seas College adopts the Refund Policy as per the Standard Student Contract version 4 as set out by SSG. This Policy will act as a framework for guiding the implementation of detailed refund processes and procedures in the following areas:

• Refund for Withdrawal Due to Non-Delivery of Course
• Refund for Withdrawal During Cooling-Off Period
• Refund for Withdrawal Outside the Cooling-Off Period:

 Processes:
Refund for Withdrawal Due to Non-Delivery of Course:
United Seas College will notify the Student within three (3) working days upon knowledge of any of the following:
(a) It cannot commence the provision of the Course on the Course Commencement Date;
(b) It cannot complete the provision of the Course by the Course Completion Date;
(c) The Course will be terminated before the Course Completion Date;
(d) The Student does not meet the course entry or matriculation requirements as stated in Schedule A; or
(e) The Immigration & Checkpoints Authority of Singapore (the “ICA”) rejects the Student’s application for the Student Pass.

The Student shall be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within ten (10) working days of the above notice.

Refund for Withdrawal During the Cooling-Off Period:
Notwithstanding anything herein contained, the Contracting Party shall be entitled to, without any liability whatsoever to the PEI, forthwith terminate the Contract at any time within the Cooling-Off Period by way of a written notice to the PEI. The PEI shall return all Course Fees and Miscellaneous Fees paid to it within seven (7) working days of the receipt of the written notice.

Refund Outside of the Cooling-off Period:
 The Contracting Party may terminate the Contract at any time before the Course Completion Date by providing a written notice to the PEI. Upon receipt of such notice, the PEI shall within seven (7) working days, refund to the Contracting Party such amount (if any) as determined in accordance with Schedule D.

In all cases, the Student will be informed in writing of the outcome of the refund request and of the computation of the refund amount, if any.

(SOURCE: Student Contract V. 4)